Shipping policy

Last updated: October 15, 2026

Shipping Policy

We roast and ship coffee from Minnesota, with most orders prepared fresh after they’re placed.

Processing Time

Most coffee orders are roasted and prepared for shipment within 1–3 business days.

Orders placed on weekends or holidays may begin processing on the next business day.

During high-volume periods, promotions, or holidays, processing may take slightly longer.

Shipping Rates

We offer free U.S. shipping on orders of $40 or more.

For orders under $40, shipping rates are calculated at checkout based on the order and destination.

Delivery Time

Once your order ships, delivery time will depend on the shipping service and destination.

Most U.S. orders arrive within approximately 2–5 business days after shipment, though carrier delays can occasionally occur.

You’ll receive tracking information by email once your order is on the way.

Fresh-Roasted Coffee

We prioritize freshness over pulling coffee from a warehouse shelf. Because many coffee orders are roasted specifically for shipment, there may be a short processing period before your order leaves our roastery.

Incorrect Shipping Addresses

Please double-check your shipping address before placing your order.

If you notice an error, contact us as soon as possible. We’ll do our best to update the address before the order ships, but we cannot guarantee changes once an order has entered fulfillment.

Customers may be responsible for additional shipping costs if an order must be reshipped because an incorrect or incomplete address was provided.

Lost, Delayed, or Damaged Packages

If your package appears lost, arrives damaged, or has another shipping issue, please contact us and we’ll help make it right.

For packages marked as delivered but not received, we recommend first checking with household members, neighbors, and the carrier. If you still cannot locate the package, contact us.

Shipping Area

We currently ship within the United States.

Local Pickup and Café Orders

This shipping policy applies to orders placed for shipment through our online store. Local café purchases, order-ahead orders, wholesale deliveries, and other local services may follow different fulfillment policies.

Questions?

If you have questions about your order or shipment, contact us through the contact information listed on our website.